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Terms & Conditions

Introduction

Welcome to Nallur Shoppe. All correspondence regarding product purchases and services should be addressed to NALLUR SHOPPE. By accessing or using our Website, you agree to comply with and be bound by the following terms and conditions (the "Terms"). Please read these Terms carefully before making any purchase or using our services.

Acceptance of Terms

By accessing or using the Website, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use the Website or make any purchases through our platform.

Use of the Website

User Conduct

You agree not to use the Website for any unlawful purpose or in any way that might harm, disrupt, or otherwise interfere with the Website's operation, product listings, pricing accuracy, or any other user's shopping experience.

Orders and Payments

Accuracy of Information

You must provide accurate and complete information when placing an order, including shipping address, contact details, and payment information. Nallur Shoppe is not responsible for delivery issues arising from incorrect information provided by customers.

Pricing and Availability

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Product availability is subject to change without notice. In the event a product is out of stock after order placement, we will notify you and provide options including cancellation or backorder.

Payment Terms

Full payment is required at the time of order placement unless specified otherwise for bulk orders or special arrangements. We accept various payment methods including credit/debit cards, net banking, UPI, and digital wallets. All transactions are processed through secure payment gateways.

Order Confirmation

Upon successful payment, you will receive an order confirmation via email/SMS. This confirmation indicates that we have received your order and are processing it. We reserve the right to cancel any order due to suspected fraud, pricing errors, or stock unavailability.

Shipping and Delivery

Delivery Timeline

Delivery times may vary depending on the destination country. International orders may take approximately 7โ€“21 business days depending on customs clearance and shipping carrier operations.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout. Free shipping may be offered for orders above a certain value, which will be clearly communicated on the website.

Customs Duties and Import Taxes

Customers are responsible for any customs duties, import taxes, VAT, or other charges required by their country. Nallur Shoppe is not responsible for delays caused by customs clearance procedures.

Risk of Loss

All products purchased from Nallur Shoppe are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

International Shipping Disclaimer

Nallur Shoppe is not responsible for delays caused by international shipping carriers, customs inspections, or events beyond our reasonable control.

Cancellation and Refund Policy

Order Cancellation

Orders can be cancelled within 24 hours of placement or before the order has been processed for shipping, whichever occurs first.

To cancel an order, please contact our customer support team immediately.

No Returns & No Refunds

Due to the nature of our products and international shipping operations, all sales made through Nallur Shoppe are final. We do not accept returns, exchanges, or refunds once an order has been placed and shipped.

Customers are responsible for reviewing product descriptions, sizes, and details carefully before completing their purchase.

Exceptions may only apply in cases where the customer receives the wrong item or a product that is significantly damaged upon arrival. In such cases, customers must contact us within 24 hours of delivery and provide photographic evidence for review.

Product Quality and Warranty

Quality Assurance

Nallur Shoppe is committed to providing high-quality products. All items are sourced from trusted manufacturers and undergo quality checks before shipping. However, slight variations in color, size, or design may occur and are not considered defects.

Manufacturer Warranty

Certain products may come with manufacturer warranties. Warranty terms vary by product category and will be clearly indicated on the product page. Warranty claims must be directed to the manufacturer unless otherwise specified.

Intellectual Property

All content on the Website, including text, graphics, logos, product images, and software, is the property of Nallur Shoppe or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Website without our express written permission.

User Reviews and Content

Responsibility

Users may post reviews, ratings, comments, and other content. You are solely responsible for any content you post on the Website. Reviews must be honest, based on actual experience, and comply with applicable laws.

Rights Granted

By posting content, you grant Nallur Shoppe a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Nallur Shoppe. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Limitation of Liability

To the fullest extent permitted by law, Nallur Shoppe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

  • Your use or inability to use the Website
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Website
  • Any bugs, viruses, or other harmful code that may be transmitted to or through our Website
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Website

Force Majeure

Nallur Shoppe shall not be liable for any delay or failure to perform its obligations if the delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, strikes, lockouts, riots, wars, epidemics, government regulations, or transportation delays.

Indemnification

You agree to indemnify, defend, and hold harmless Nallur Shoppe, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your use of the Website or violation of these Terms.

Modifications to Terms

Nallur Shoppe reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on the Website with an updated effective date. Your continued use of the Website following any changes constitutes your acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at: